Shipping policy
Last Updated: June 2026
At Havefy, we strive to deliver your orders quickly and securely. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During high-demand periods, processing times may be slightly extended.
Shipping Timeframes
Estimated delivery times:
| Region | Delivery Time |
|---|---|
| Pakistan | 3–7 Business Days |
| GCC Countries | 7–14 Business Days |
| International | 10–21 Business Days |
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order value.
- Free shipping promotions may be offered from time to time and will be clearly communicated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–48 hours to appear.
Customs, Duties & Taxes
For international orders, customs duties, taxes, and import fees may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. Havefy is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Lost, Stolen, or Delayed Packages
While we work with trusted shipping partners, Havefy is not responsible for:
- Delays caused by carriers
- Lost or stolen packages marked as delivered
- Customs delays
If you experience an issue with your shipment, please contact us and we will do our best to assist.
Damaged Items
If your order arrives damaged:
- Contact us within 48 hours of delivery.
- Include your order number and clear photos of the damaged item.
- Our support team will review the case and provide a suitable resolution.
Contact Us
For shipping-related inquiries, please contact:
Email: support@havefy.com
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM
Thank you for shopping with Havefy.